Author: Elizabeth Crain

  • The Importance of Veteran Mental Health

    The Importance of Veteran Mental Health

    Table of Contents

    It’s hard to ignore physical injuries like a compound fracture, bullet wound, or a torn muscle. If you were physically injured, you’d go to the hospital, have surgery, and go through recovery and physical therapy. Unfortunately, for many veterans, mental health isn’t treated with the same level of care. 

    Your mental health is just as important as your physical health, but sadly, most veterans don’t get the mental health help they deserve. 

    Veteran Mental Health

    In the same way that physical illnesses, such as a dislocated shoulder or a hernia, will not heal without medical attention, most chronic mental health conditions aren’t likely to get better on their own; they only begin to heal after first acknowledging the condition, then seeking out the help of a therapist or psychologist.

    Choosing not to get treatment, or avoiding treatment for your mental health altogether, can create lasting damage. 

    So, why are veterans at higher risk for mental illness, and what can they do to cope with their mental health condition?

    This post covers some of the most common mental health conditions vets are faced with and resources available to veterans and their families for their mental health concerns.  

    Why Is Veteran Mental Health at a Higher Risk?

    medical insurance

    The cause of mental health conditions for our nation’s heroes.

    When it comes to veterans’ mental health statistics, one out of every four active-duty members show signs of a mental health condition. That’s more than the national average, which is only one out of every five civilians.

    But what causes this higher risk for veterans?

    While veterans can come from a wide range of duties and roles within the armed forces, one thing is constant – stress and pressure. The decisions you make while serving and the orders you follow are often, quite literally, life-and-death choices.

    Veteran Mental Health

    Related to this life-and-death pressure felt by those who serve is the sense of structure and camaraderie from fellow soldiers. The people you fight and serve alongside become a second family who you trust with your life. While it’s powerful to have a community and support group you trust and understand, it can be traumatic to lose those family members. 

    Between the grave choices, the life-threatening situations, and the loss of dear friends along the way, veterans are at a higher risk of experiencing emotional trauma—and that’s just during their service. Afterward, the transition back to civilian life carries its own difficulties and struggles, ones that frequently trigger or exacerbate mental health concerns. 

    The two most significant issues in veteran’s mental health are:

    1) that veterans have a high rate of exposure to trauma and traumatic events, and

    2) that they’re often the least likely to receive treatment.

    As a result, many of our former servicemen and women are “walking wounded,”  and the pain that these veterans experience is often only visible to those closest to them. 

    What Are Some of the Most Common Mental Health Conditions for Veterans?

    1. Post Traumatic Stress Disorder (PTSD)

    brain

    Post-traumatic stress disorder (PTSD) is one of the most common mental health conditions veterans have to face.

    Two common misconceptions about PTSD are that:

    1. to have PTSD, you have to have been in the traumatic event yourself, and
    2. it requires a single, earth-shattering event.

    The truth is that veterans can develop PTSD through:

    • Direct exposure to a single traumatic event
    • Long-term exposure to high-stress situations
    • Witnessing the traumatic experience of another
    • Learning that a relative or close friend was exposed to trauma 
    Soldier with gun

    Finally, PTSD can even be the result of indirect exposure to the aversive details of the trauma. This means that although you weren’t there for the trauma, you saw direct, visceral effects of the trauma. This usually affects first responders, medics, and front-line servicemen and women.

    2. Anxiety Disorders

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    Anxiety disorders are part of a larger category that encompasses a few smaller areas of diagnosis.

    Having an anxiety disorder can include having:

    • Generalized anxiety disorder 
    • Panic disorder
    • Phobias
    • Agoraphobia (a specific phobia tied to fears of being trapped in stressful or dangerous situations)
    • Obsessive-compulsive disorder
    • Social anxiety disorder (anxiety about being embarrassed, humiliated, rejected, or looked down on in social interactions)
    • Separation anxiety disorder (fear and anxiety around being separated from those you are attached to)
    Woman patient having consultation with telemedica telehealth telemedicine doctor psychiatrist examining and writing nexus letters for veterans health in medical gynecological clinic or hospital mental health service center

    3. Depression

    Depression causes persistent feelings of sadness, hopelessness, and loss of interest. It is more than just feeling a little sad; it is an emotional weight that makes it hard to move, think, function, and fight against. 

    Dr. Mike Salvatore, one of Telemedica’s network providers and Quality Assurance team members, describes depression in the following way:

    Dr. Mike Salvatore

    “Depression is usually experienced as a flattening of your thoughts, feelings, and body. With severe depression, one may not get out of bed and stop caring about basic things like changing their clothes, showering, and brushing their teeth. This causes many people to isolate themselves from others, lose interest in activities and hobbies they used to love, and become frustrated easily.”

    – Dr. Mike Salvatore

    Where Can Veterans Go for Veteran Mental Health Resources?

    First and foremost, don’t let suicidal ideation go unaddressed. If you have suicidal thoughts, contact the National Suicide Prevention Lifeline (800-273-8255) or the Veterans Crisis Line (800-273-8255 and then press 1) today. You are not alone—people are ready and waiting to help you. The world would be all the poorer for your absence.

    If you are a veteran who needs help with your mental health, or you are worried about a loved one, seek professional help. Everyone needs someone to “watch their six,” and few battles are as important as this one. 

    Think of your mental health just like your physical health. You would never willingly walk around with a broken hip or an infected wound, so don’t subject yourself to an untreated mental health condition. 

    Talking to a friend, pastor, family member, or fellow service member can be a good start. Think of it as first aid and triage for your mental health. Your support network is critical to your recovery, but it shouldn’t be the only steps you take to heal.

    Instead, seek the help of competent medical and mental health professionals who can work with you to help you manage your condition. Often, receiving a mental health evaluation is the first step. Don’t give up hope. This isn’t an unwinnable battle, and you don’t have to fight it alone.

    Blonde woman female veteran relaxes for her mental health after appointment with Telemedica telemedicine services
  • The Cost Saving Benefits of Telehealth

    The Cost Saving Benefits of Telehealth

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    Telehealth is one of the fastest-growing healthcare services in the world today.

    Thanks to modern technological development, the telehealth industry now offers a wide variety of medical services, appointments, and previously inaccessible resources to the public. Today, patients can receive care for checkups, assessments, mental health evaluations, and more through telehealth platforms and telehealth-specific companies. Accessibility, convenience, and efficiency are just a few benefits that telehealth brings to the table for those who use telehealth services. But perhaps the most apparent benefit of telehealth is the cost-saving advantage.

    When reliable care is accessible from the comfort of your own home, overall medical costs can be dramatically reduced.

    Telehealth

    People love to save money. People especially love to save money on the goods and services they already pay for anyway. If you asked around, you might be hard-pressed to find someone who wouldn’t be interested in saving money, no matter the product.

    Patients who experience higher ticket prices for medical services are less likely to seek the needed medical care they deserve. Many would agree that a significant reduction in medical costs could positively impact their financial situation.

    The blog below will reveal how veterans can genuinely benefit from using a virtual HIPAA compliant platform and save money through telehealth technologies.

    Veterans already face many obstacles in their daily lives, and receiving affordable and convenient health care shouldn’t be one of them. Telehealth eliminates the need for high medical costs and lengthy wait times and allows veterans to get back to living a happy and healthy life.

    So, can telehealth reduce overall costs for veterans?

    Let’s find out!

    How Telehealth Lowers Healthcare Costs

    1. In-Person Appointments vs. Virtual Appointments

    piggy bank

    Comparing the cost-saving benefits of telehealth to traditional appointments.

    In a study conducted by Red Quill Consulting, Inc., evidence showed that telehealth could indeed reduce overall costs for patients. For example, while the average price of an in-person appointment is between $136 and $176 per visit, the cost of a virtual telehealth appointment is approximately $50 on average.

    That’s a total of 60% to 70% in savings!

    One significant difference in the cost of an in-person appointment versus a telehealth appointment is the potential co-pay cost. Co-pays for virtual appointments are often lower in price than the co-pays for in-office visits. 

    Saving Money with Telehealth

    It is important to note that the co-pay costs difference depends on both the insurance used and the healthcare provider. Before booking a telehealth appointment, please be sure to call your insurance company and your provider and ask about costs for your virtual healthcare visit.

    Another benefit of telehealth is the reduction in the number of follow-up visits. In the same study from Red Quill Consulting, it was found that 83% of telehealth visits required a follow-up visit.

    This means that less than 1 in 5 patients needed subsequent appointments after the initial visit.

    Fewer follow-up visits can mean lower appointment costs, which equals more money in your pocket!

    2. Receiving Care Promptly

    healthcare

    Obtaining medical evidence is faster and easier than ever.

    Some providers who treat veterans may not have the availability to take on new patients for several months or may not accept new patients for extended periods of time.

    The demand for veteran-focused health care outweighs the current number of specialized health care providers that offer in-person appointments.

    When there is a shortage of specialists available for veterans, telehealth can provide relief.

    In some cases, telehealth appointments can be booked the same day or within just a few days of needing the appointment. When veterans receive prompt medical care, they can often solve their medical needs sooner. Once the veteran obtains the medical evidence they need, they can then file their disability claim with the VA.

    Telehealth empowers veterans by providing them with timely access to health care services.

    Instead of having to wait months for an available provider, the veteran can proactively move one step closer to a potential disability claim increase on their terms.

    3. Faster Turnaround Times for Obtaining Medical Evidence

    clock

    Current telehealth technologies allow veterans to gain near-instant access to the help they need.

    Connecting with a licensed provider or medical professional has never been easier. Many aspects of in-person appointments (from traveling to the appointment to receiving medical evidence or lab results) can significantly delay clinical outcomes. But with the rapid advancement of telehealth services, the time between the appointment and those clinical outcomes can be reduced considerably.

    Virtual care

    Some veterans need a quick solution for obtaining medical evidence for their disability claim submission. Many veterans’ disability claims are denied due to a lack of medical evidence.

    Furthermore, if a veteran is submitting a new claim or appealing a previous claim, there may be filing deadlines that the veteran must meet. Telehealth offers a fast, affordable, and convenient solution to this hurdle.

    Many veteran-focused telehealth companies understand that there may be time constraints for a client’s VA disability claim.

    Because of this, they will often offer faster turnaround times than a traditional or private provider could provide. Additionally, some companies provide expedited medical evidence (for an additional fee).

    The companies that focus solely on veteran clients, and specialize in veterans’ needs, can provide independent medical opinions in as little as 48 hours. Some of the companies that offer fast turnaround times for medical evidence include Telemedica LLC and American Medical Experts.

    4. Fewer Work Days Missed – Time Is Money

    work from home

    Convenient and accessible medical appointments.

    Telehealth also can save patients money over time by reducing the number of workdays missed for scheduled appointments. In-person medical appointments can sometimes take several hours. Attending a doctor’s appointment may mean having to take a partial or full-day off work, depending on the appointment type. For hourly or contracted workers, this can result in money lost and be detrimental to the patient’s financial situation.

    However, through telehealth, these missed workdays are being significantly reduced.

    Telehealth allows patients to quickly log on to a HIPAA compliant platform for an appointment at the touch of a button with convenience and instant access. This accessibility gives the patient flexibility for their appointment time and location.

    For example, the patient could schedule their appointment just before or after their work shift and meet with the provider via video conference in their car, home, or a designated private location.

    Traveling to and from a doctor’s office, sitting in a waiting room, and waiting for prescriptions all takes time. Telehealth eliminates the wait and commute and gets right down to what’s important – you, your time, and your money.

    As the saying goes, time is money, and by saving you time, telehealth can undoubtedly save you money.

    5. Telemedicine Saves Travel Distance & Time

    traffic jam

    Virtual appointments help veterans save on travel costs.

    In this study, researchers examined all telemedicine visits conducted from the Veterans Affairs hospital in White River Junction, VT, between 2005 and 2013. Their objective was to calculate the cost-saving benefits in VA telemedicine volumes over time. All telemedicine visits based at the White River hospital were reviewed (5,695 visits). Travel distance and time saved were calculated in this study.

    Traffic

    The study concluded that telehealth visits resulted in an average travel savings of 145 miles and 142 min per visit. This data equaled a total of 824,724 miles saved in travel and 13,400 hours of driving for all veterans who participated in the study.

    This reduction in driving time and distance translated into an average of $28.86 in savings per telemedicine visit, or $18,555 savings per year.

    According to a 2015 article published by the RAND Corporation, veterans travel an average of 14.5 miles one way to access veteran-specific medical care. For 14.5 miles traveled, at an average speed of 45 mph, it would take the veteran approximately half an hour to arrive at their destination. Factor in traffic, time of day, and varying speed limits, and the time spent traveling can add up quickly.

    By the time the veteran arrives back home, it can take them well over an hour just to travel to and from their appointment.

    A separate study conducted by various international universities outlines the impact that telemedicine programs have on the well-being of the planet and all telehealth patients’ financial health. The research gathered from 2015 to 2019 shows that the patient saved a considerable amount of travel time and reduced fuel consumption while still receiving quality care.

    Green energy
    green energy

    Several benefits outlined in the study include: + A total of 1,928 hours of travel time saved in 2016 + 15.2 tons of CO2 emissions reduced in 2016 + An average of $622 saved annually in overall fuel costs and parking fees + An average savings of $86.13 per appointment

    6. Telehealth & Clinical Outcomes

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    Telehealth can connect providers with veterans who live in rural or remote areas.

    Outside of a city’s metropolitan area, there may not be many specialists available to veterans. However, with remote services, veterans can receive care that is comparable to an in-person appointment. The goal is not to save the health care system money but to improve patient care. A study by The Agency for Healthcare Research and Quality concluded that telehealth’s clinical outcomes were either equal to or better than those of patients who received in-person care.

    As we begin to look at the specific benefits of telehealth across all types of care, there is evidence that telehealth produces better clinical outcomes for veterans with certain mental health conditions. Veterans living in rural areas are less likely to receive mental health care than those living in the city.

    Still, telehealth gives veterans easy access to mental health care professionals no matter where they live.

    Not only does telepsychology reduce travel burdens, just as it does for all health care appointments, but it is proven to be a very successful means of monitoring a patient’s mental health. Telehealth has even helped decrease psychiatric hospitalization by 31%.

    Telehealth can also eliminate the stressors of travel for patients with situational and social anxiety.

    It may be difficult for some veterans to describe their symptoms adequately if they feel uncomfortable. But through telehealth, the veteran can attend the appointment on their terms and decide when and where they feel most comfortable talking with a provider. A comfortable client means a successful and productive evaluation, which leads to better clinical outcomes over time.

    When the provider can identify the veteran’s needs and ailments through open and honest communication, fewer follow-up visits and, therefore, fewer co-pays and appointment fees are incurred.

    The Bottom Line

    In the past several years, many American Veterans have begun to use virtual health care for a wide variety of medical needs. The US Department of Veterans Affairs (VA) found that in 2019, 2.6 million virtual health care episodes were conducted, and 900,000 veterans used telehealth platforms in the same year. These numbers show us that telehealth is quickly becoming a valuable and highly sought-after choice for veterans.

    Telehealth creates ease and accessibility for veterans and can facilitate a relaxed and productive appointment.

    When patients can receive health care without leaving their homes, the savings start to add up in significant ways. Technological advancements have certainly opened the doors to a brighter and healthier future – one where potentially all veterans can receive the medical care they deserve without sacrificing time, quality, or money.

    Veteran and family

    **It is important to note that telehealth should be used as a substitution rather than a replacement for veterans with physical or mental health concerns. It is recommended that patients who use telehealth services should still schedule an in-person appointment at least once a year for a physical check-up. If you have a serious health concern, call your doctor or visit the nearest health care facility.